myEzCollect.com - Understanding Your Bill

Billing Philosophy

Our billing model is designed to make expert-level IT services available + affordable for growing businesses, without the full-time payroll commitment by ensuring advanced requests receive the appropriate level of expertise and attention. Service Credits (CR) apply to technical services beyond basic support, with a minimum of 1 CR per service request and additional time billed in 0.25 CR increments, based on the service tier required.

Included credits cover making data import-ready — not modifying, analyzing, or engineering it.

Service Tiers (Rate Basis)

Tier 1 (T1) — Standard Processing (Base Rate)

Required work to make data import-ready using established tools.
Examples: format normalization (dates, currency, phones, SSNs), standard mapping, upload.

Tier 2 (T2) — Dataset Modification/Optiomization (Higher Rate)

Hands-on work that changes the dataset and requires focused attention.
Examples: filtering/extracting records, deduplication, appends, formula-based fields.

Tier 3 (T3) — Analysis & Engineering (Highest Rate)

Custom or investigative work requiring senior-level expertise.
Examples: custom reports, audits, backend SQL, data restoration.

Simple Rule

• T1: Make the data compatible and add to your agency
• T2: Optimize/filter the data
• T3: Engineer data queries or analyze the data

Higher tiers reflect greater handling expertise, focus, for error prevention.